[nukkad] ABSENTEEISM & ITS TYPES - NIVEDITA .

["rajababu" <>]

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Excerpted from the book "The Nuts and Bolts of HR and IR-Volume # by
Rajababu, Nivraaj Publications, 98202-27467, 022-5122769


Absenteeism continues to be a serious problem in every workplace. This
problem is extremely acute in the case of Manual Grade employees. In this
article a few suggestions are made as a solution to this problem.

Before analyzing why people stay away from work it is worthwhile to identify
four major steps that should be taken in controlling absenteeism. These
steps
are so simple that there is a tendency  to ignore the importance of
following
them.

    1. Analyze the situation to determine the type of absenteeism.
    2. Confront the employee with the problem.
    3. Enforce the rules relating to absenteeism.
    4. Document the occurrence of absenteeism for each employee.

Absentees could be categorized into at least four major groups and they
should be dealt with specifically as per the problems.


"The Bored Absentee'

He is bored with the work, work is not interesting or challenging; he often
stays away from work to participate in something more interesting. Observe
his absence to be sporadic. He tends to keep away just before holidays or
after holidays.
Solution: In dealing with such 'bored' employees, ask the employee for his
true
feelings about the job. Point out the problems his absence is causing to the
factory or office. Ask the employee to agree to correct the problem and
obtain commitment from the employee. You may point out to him the advantages
of good work record  and also the disadvantages of high absenteeism.

'The Immature Absentee'

He feels that a day off is a fringe benefit and gives no thought to the
consequences
 of his absence. He is often influenced by others and does not take his work
seriously. Such persons may be just after school. Frequently one meets
immature or old people also in this category.
Solution: Dealing with such 'immature absentees' should be  with a lot of
patience as you cannot except such persons to know or do things you do not
personally show them.However
 allow them to retain their dignity as adults. You may ask them to deal with
the
 problem in a mature way and refer them to the more mature attitudes
required in the
 business.

'The Frustrated Absentee'

He gets habitually absent in order to relieve his frustration. He is likely
to have a
 long history of aggressive behavior. Very often these persons find the
pressures of
 the day too difficult to cope with. They usually have more number of days
absence
 and a long record of absence. Their tolerance limit would be normally low
and they
 do not see that they are causing problems to other employees and to the
workplace.
 Solution: Such person should be made aware of the consequence of his
absenteeism .
He should be shown his own record of absenteeism  to point out the specific
problem and have a follow up on the matter.


'The Avenging Absentee'

This situation is the most difficult to deal with. The person feels
victimized or
 taken advantages of. He usually perceives a lot of injustice and
discrimination  or
 favoritism in the factory or in the office. Usually these persons are
prepared to defend themselves and like to argue. It's not merely the staying
away from
work that gives him satisfaction but the thought of the disruption that is
caused by
his absence.
 Solution: These persons could be persuaded to come to work. Do not show any
weakness. They themselves resent it. One should be firm and discuss the
problem of absenteeism
only.


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