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---------------------------------------------------------------------------- Life is a mystery to be lived, not a problem to be solved. -- Osho. ---------------------------------------------------------------------------- Hi, Quite lengthy but funny enough to bring a smile! bye --------------- Here are some conversations, which had actually taken place between help desk people and their customers: Customer: "You've got to fix my computer. I urgently need to print a document, but the computer won't boot properly." Tech Support: "What does it say?" Customer: "Something about an error and non-system disk." Tech Support: "Look at your machine. Is there a floppy inside?" Customer: "No, but there's a sticker saying there's an Intel inside." ---------------------------------------------------------------------- Tech Support: "Just call us back if there's a problem. We're open 24 hours." Customer: "Is that Eastern time?" ---------------------------------------------------------------------- Tech Support: "Ok, now click your left mouse button." Customer: (silence) "But I only have one mouse." --------------------------------------------------------------------- Tech Support: "I need you to right-click on the Open Desktop." Customer: "Ok." Tech Support: "Did you get a pop-up menu?" Customer: "No." Tech Support: "Ok. Right click again. Do you see a pop-up menu?" Customer: "No." Tech Support: "Ok, sir. Can you tell me what you have done up until this point?" Customer: "Sure, you told me to write 'click' and I wrote 'click'." --------------------------------------------------------------------- Customer: "I received the software update you sent,but I am still getting the same error message." Tech Support: "Did you install the update?" Customer: "No. Oh, am I supposed to install it to get it to work?" -------------------------------------------------------------------- Customer: "I'm having trouble installing Microsoft Word." Tech Support: "Tell me what you've done." Customer: "I typed 'A:SETUP'." Tech Support: "Ma'am, remove the disk and tell me what it says." Customer: "It says '[PC manufacturer] Restore and Recovery disk'." Tech Support: "Insert the MS Word setup disk." Customer: "What?" Tech Support: "Did you buy MS word?" Customer "No..." --------------------------------------------------------------------- Customer: "Do I need a computer to use your software?" Tech Support: ?@#$> --------------------------------------------------------------------- Tech Support: "Ok, in the bottom left hand side of the screen, can you see the 'OK' button displayed?" Customer: "Wow. How can you see my screen from there?" --------------------------------------------------------------------- Tech Support: "What type of computer do you have?" Customer: "A white one." -------------------------------------------------------------------- Tech Support: "Type 'A:' at the prompt." Customer: "How do you spell that?" -------------------------------------------------------------------- Tech Support: "Is your computer on a separate telephone line?" Customer: "No." (clicks the button to log on to our service) Tech Support: "Well then we can't-" Customer: "It says 'no dial tone'." Tech Support: "That's because you're on the line with me right now. You need to-" Customer: "No, that's not it. It does this all the time. I just have to try a few times, and it will let me through." Tech Support: "No, ma'am. It's not even trying to dial right now because you're on the phone with me." Customer: "It must be busy. I'll try again later." ---------------------------------------------------------------------- Tech Support: "What's on your screen right now?" Customer: "A stuffed animal that my boyfriend got me at the grocery store." --------------------------------------------------------------------- Tech Support: "What operating system are you running?" Customer: "Pentium." --------------------------------------------------------------------- Customer: "My computer's telling me I performed an illegal abortion." --------------------------------------------------------------------- Customer: "I have Microsoft Exploder." --------------------------------------------------------------------- Customer: "How do I print my voicemail?" --------------------------------------------------------------------- Tech Support: "What does the screen say now?" Customer: "It says, 'Hit ENTER when ready'." Tech Support: "Well?" Customer: "How do I know when it's ready?" --------------------------------------------------------------------- Customer: "I have a long distance modem." --------------------------------------------------------------------- Customer: "I don't have a space bar Mohammed Siddiqui ------------------------------------------------------------------------------ To join/leave, use the form at: http://www.mumbai-central.com/nukkad/#options This list is archived at: http://www.mumbai-central.com/nukkad/archive.html
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