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Read this article and think - can we ever compete with them? __________________________________________________________ The Mumbai Tiffinwallas are international figures now thanks to Forbes Global. The Forbes story details the efficiency which with they deliver the Tiffins of their customers. Around 5000 Tiffinwallas deliver 1,75,000 lunches everyday & take the empty tiffin back. They make One Mistake in 2 months. This means there is One Error in every 16 million transactions ( or 8 million deliveries of lunches ) This is thus a 6 Sigma performance(a term used in quality assurance if the percentage of correctness is 99.999999(6 nines) or more) - the performance which has made companies like Motorola world famous for their Quality. The Tiffinwallas make Rs. 3250 per month of which Rs.10 goes to their association. Is it not great that the uneducated people of our own country are demonstrating such a superlative quality ? ---------------------------------------------------------------------------- ------------------------------------ Originality is the art of concealing your source. :-) KAUSHIK DUTTA Infosys Technologies Ltd., Plot No. N/1/70, Nayapalli, Bhubaneswar - 751 013 Tel : (0674) 584068 , 584069, 584070, 584071 Fax (0674) 583 991 <mailto> <mailto:kaushik_dutta@inf.com> kaushik_dutta@inf.com ---------------------------------------------------------------------------- -----------------------------------------
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