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Worth readable, if you haven't yet.
10. Mariner 1 Venus probe loses its way: 1962
A probe launched from Cape Canaveral was set to go to Venus.
After takeoff, the unmanned rocket carrying the probe went off course,
and NASA had to blow up the rocket to avoid endangering lives on
earth. NASA later attributed the error to a faulty line of Fortran code.
The report stated, "Somehow a hyphen had been dropped from the
guidance program loaded aboard the computer, allowing the flawed signals
to command the rocket to veer left and nose down...Suffice it to
say, the first U.S. attempt at interplanetary flight failed for want of a
hyphen." The vehicle cost more than $80 million, prompting Arthur C.
Clarke to refer to the mission as "the most expensive hyphen in history."
9. Radiation machine kills four: 1985 to 1987
Faulty software in a Therac-25 radiation-treatment machine made
by Atomic Energy of Canada Limited (AECL) resulted in several cancer
patients receiving lethal overdoses of radiation. Four patients died.
When their families sued, all the cases were settled out of court. A
later investigation by independent scientists Nancy Leveson and
Clark Turner found that accidents occurred even after AECL thought it
had fixed particular bugs. "A lesson to be learned from the Therac-25
story is that focusing on particular software bugs is not the way to
make a safe system," they wrote in their report. "The basic
mistakes here involved poor software-engineering practices and building a
machine that relies on the software for safe operation."
8. AT&T long distance service fails: 1990
Switching errors in AT&T's call-handling computers caused the
company's long-distance network to go down for nine hours, the
worst of several telephone outages in the history of the system. The
meltdown affected thousands of services and was eventually traced
to a single faulty line of code.
7. Patriot missile misses: 1991
The U.S. Patriot missile's battery successfully headed off many
Iraqi Scuds during the Gulf War. But the system also failed to track
several incoming Scud missiles, including one that killed 28 U.S.
soldiers in a barracks in Dhahran, Saudi Arabia. The problem stemmed from a
software error that put the tracking system off by 0.34 of a second.
As Ivars Peterson states in Fatal Defect, the system was
originally supposed to be operated for only 14 hours at a time. In the
Dhahran attack, the missile battery had been on for 100 hours. This meant
that the errors in the system's clock accumulated to the point that
the tracking system no longer functioned. The military had in fact
already found the problem but hadn't sent the fix in time to prevent the
barracks explosion.
6. Pentium chip fails math test: 1994
The concept of bugs entered the mainstream when Professor Thomas
Nicely at Lynchburg College in Virginia discovered that the Pentium chip
gave incorrect answers to certain complex equations. In fact, the bug
occurred rarely and affected only a tiny percentage of Intel's
customers. The real problem was the nonchalant way Intel reacted.
"Because we had been marketing the Pentium brand heavily, there
was a bigger brand awareness," says Richard Dracott, Intel director of
marketing. "We didn't realize how many people would know about
it, and some people were outraged when we said it was no big deal." Intel
eventually offered to replace the affected chips, which Dracott says
cost the company $450 million. To prove that it had learned from its
mistake, Intel then started publishing a list of known "errata," or
bugs, for all of its chips.
5. Intuit's MacInTax leaks financial secrets: 1995
Intuit's tax software for Windows and Macintosh has suffered a
series of bugs, including several that prompted the company to pledge to
pay any resulting penalties and interest. The scariest bug was
discovered in March 1995: the code included in a MacInTax debug file
allowed
Unix users to log in to Intuit's master computer, where all MacInTax
returns were stored. From there, the user could modify or delete returns.
Intuit later ended up winning BugNet's annual bug-fix award
in 1996 by responding to bugs faster than any other major vendor.
4. New Denver airport misses its opening: 1995
The Denver International Airport was intended to be a
state-of-the-art airport, with a complex, computerized baggage-handling
system and
5,300 miles of fiber-optic cabling. Unfortunately, bugs in the
baggage system caused suitcases to be chewed up and drove automated
baggage carts into walls. The airport eventually opened 16 months late,
$3.2 billion over budget, and with a mainly manual baggage system.
3. Java opens security holes; browsers simply crash: 1996 to 1997
All right, this is not a single bug but a veritable bug
collection. We include this entry because the sheer quantity of press
coverage
about bugs in Sun's Java and the two major browsers has had a profound
affect on how the average consumer perceives the Internet. The
conglomeration of headlines probably set back the e-commerce
industry by five years. Java's problems surfaced in 1996, when research at
the University
of Washington and Princeton began to uncover a series of security
holes in Java that could, theoretically, allow hackers to download
personal information from someone's home PC. To date, no one has reported
a real case of a hacker exploiting the flaw, but knowing that the
possibility existed prompted several companies to instruct
employees to disable Java in their browsers.
Meanwhile, Netscape and Microsoft began battling in earnest in
the much-publicized browser wars. That competition inspired both
companies to accelerate the schedules for their 4.0 releases, and the
result has been a swarm of bugs, ranging from JavaScript flaws in
Netscape's
Communicator to a reboot bug in Microsoft's Internet Explorer.
Communicator is now in Version 4.04 for Windows 95 and Windows
NT, six months after its first release. Internet Explorer 4.01, the first
of presumably many bug-fix versions, arrived in December, two months
after the initial release of IE 4.0.
2. Deregulation of California utilities has to wait: 1998
Two new electrical power agencies charged with deregulating the
California power industry have postponed their plans by at least
three months. The delay will let them debug the software that runs the
new power grid. Consumers and businesses were supposed to be able to
choose from some 200 power suppliers as of January 1, 1998, but time ran
out for properly testing the communications system that links the two
new agencies with the power companies. The project was postponed
after a seven-day simulation of the new system revealed serious problems.
The delay may cost as much as $90 million--much of which may
evetually be footed by ratepayers, and which may cause some of the new power
suppliers to go into debt or out of business before they even
start.
1. The millennium bug: 2000
For a long time, programmers have saved memory space by leaving
only two numeric fields for the year instead of four: 87 instead of
1987, for example. When clocks strike midnight on January 1, 2000, this
programming shorthand will make millions of computers worldwide
think it's 1900, if their software isn't fixed before then. The
so-called year 2000 (Y2K) bug has given birth to a cottage industry of
consultants and programming tools dedicated to making sure the
modern world doesn't come to a screeching halt on the first day of the
next century. Some say that the bug will cause airplanes to fall from
the sky, ATMs to shut down, and Social Security checks to bounce. At
the very least, the bug is a huge and expensive logistical problem,
although most vital organizations now say they will have fixed
the critical portions of their systems in time.
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